Why is my game showing a license verification error?

ONMO+ was unable to confirm that your Steam account owns or is licensed to access this title. This can happen if:The game was purchased on a...

Why does this game need a third-party launcher?

Some games require a third-party launcher to be installed and running before they can start. Examples include the Rockstar Games Launcher (f...

The game is asking me to sign in to another launcher

Some games require you to be signed in to an associated third-party account or launcher before they will start. Common examples include:EA A...

Why is my game launching in windowed mode?

Some games default to windowed mode on their first launch. You can switch to fullscreen from within the game itself:Open the game menu or se...

Why is the game asking me to accept a licence agreement?

Yes, this is completely normal. On first launch, many games require you to accept an End User Licence Agreement (EULA) before you can play. ...

Why did a settings window appear before my game launched?

Yes, this is normal. Some games display a launcher or configuration window before starting, allowing you to choose graphics settings, resolu...

Can mods cause my game to crash or not launch?

Yes. Mods and third-party content can sometimes cause games to behave unexpectedly or prevent them from launching correctly.If you are exper...

My game is downloading an update before launching

This is normal behaviour. If a game has a pending update, it will begin downloading automatically before it can be played.Please wait for th...

Why is my DLC not available?

Downloadable content (DLC) availability depends on what was purchased and linked to your Steam account. DLC may not appear if:It was not inc...

My Steam Workshop content isn't showing up

Steam Workshop items and subscribed community content sync automatically when your game launches, but this process can take a few moments.If...

This game isn't available in my region

Some titles in the ONMO+ catalog may have region-specific restrictions imposed by the game publisher or licensor. This means the game may be...

Why is my game compiling shaders before launching?

On first launch (or after a game update), some games compile shaders to optimize performance. This is a one-time process — please wait for i...

Is your game failing to launch?

It's frustrating when a game won't start. This is usually due to a specific configuration step or a temporary service interruption.Walk thro...