Device Issues
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I'm not able to open Console Options using Shift + F12 on a computer
When playing on a computer, you can open the Console Options — the side menu that appears during a game session — using a keyboard shortcut....
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Why does Ctrl+W or Cmd+W close my tab while playing?
Pressing Ctrl+W (Windows) or Cmd+W (Mac) while playing with a keyboard will close your Chrome tab. This is a browser-level shortcut that can...
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My subscription status isn't updating on my TV
On Android, LG, and Samsung TVs, the subscription status may not refresh automatically after a change.To fix this, either relaunch the app o...
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Keyboard shortcut to open the side menu isn't working on PC or Mac
Depending on your device and keyboard settings, you may need to use the Fn key together with the designated shortcut to open the ONMO+ side ...
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My ONMO+ controller isn't connecting to my TV
When connecting the ONMO+ Pro Controller to your TV using the USB dongle, make sure to plug it into a USB 3.0 port — this is the port with a...
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Will ONMO+ heat up or damage my device?
No — ONMO+ won’t heat up your device any more than watching YouTube or Netflix would.This is because ONMO+ is a cloud gaming service: all ga...